They sell clothes, jewelry, and “bright baubles and bold accessories”, as they say, themselves. Each boutique, or store, receives merchandise almost every day. This means that every time you go, you’ll find something new. Also, because they are a boutique, the items they sell are almost unique. So, everything you buy is practically just yours. 

If you ever go to their store, look in every corner, as you never know what you may find. 

Shopping at Francesca?

Say your friend is having a wedding. You can go there and buy from their wedding collection, or earrings, or necklaces, rings, or bracelets. 

They even have a section of delicate jewelry and giftable jewelry. And there are items from 15 dollars up. That’s pretty nice. 

And if you don’t like it, because once you bought and wore it and decided that it did not look good, you can return it right after! 

Their Return Policy

The Return Policy of Francesca jewelry can be varied, based on what you shop for and where you shop at.

For example, if you buy in the boutique, you can go back to the boutique, and get a return. Or get store credit, if what you bought has passed the 21 days. This, of course, with your receipt. If you don’t have it, you’ll get store credit as well. 

However, if you buy online, you can go to any boutique store and they will give you your money back or exchange your merchandise. If your purchase has over 21 days, they will provide refunds in the form of store credit. 

However, policies can also differ based on your mode of payment.

Buying with Afterpay 

Buy now, Pay Later (BNPL) is becoming increasingly common in the digital world. Francesca also provides its buyers the option to shop with Afterpay, however, it does not function the same way as your regular payment methods.

Afterpay is an Australian company created barely seven years ago that specializes in financial technology. That is, buy now, pay later. They have 1300 employees. And it now has millions of customers worldwide. Alright, not worldwide. Specifically in New Zealand, Australia, Canada, the United Kingdom, and the United States. 

If you are the type of person that pays on time, this company is perfect for you. Because if you do, they will help you get what you want, or need, and then pay it later, in divided payments of four. And this applies to online shopping and in-store purchases. 

How do they make money? 

As they state on their website, the majority of Afterpays income comes from merchants, not customers. That means their business model doesn’t revolve around you. And merchants also win, because the more you buy, the better for them. So, everybody wins. 

If you pay on time, there are no fees. They have 16 million active customers. 100 thousand active merchants and they operate in nine global locations. 

All you have to do is, basically, download the app. 

Return Policy for AfterPay Orders:

Afterpay orders cannot be returned in the store (or boutique). You have to fill out a form on their webpage, and then they will notify Afterpay to give you your money back. 

Buying with PayPal

And PayPal is also like a credit card, only better. They are an alternative to checks and money. They charge a fee for every transaction. 

And Francesca accepts all this modern financial technology. At their boutiques, you can buy clothes, jewelry, shoes, beauty and wellness products, and accessories. It is the perfect place to buy gifts, for your friends or yourself. Either way.

Return Policy with PayPal:

PayPal Orders (Francesca’s accepts PayPal) can only be returned for merchandise. If you buy with PayPal, you can’t get your money back, but you can exchange your product with another. 


Francesca’s return policy is great but it all boils down to how you make a purchase. We recommend buying with Afterpay or PayPal. especially if you are buying in-store. It is much better than buying with cash or your credit card, which has fees all over the place.  However, if you are uncertain about what you’re buying, your cards may be a more reliable option in terms of a refund.

Still, remember, these financial technologies are not meant to be abused. They are meant to help you. That is their purpose.